Baji Live99 Privacy Policy – Our Full Commitment to Protecting Your Information

When you register and use services on baji live99, we collect certain information. This information is used solely to provide you with a better experience.

Information Collected Directly from You:

• Name, mobile number & email address (collected at registration)
• Date of birth (for age verification)
• Payment details such as your bKash or Nagad number (for processing transactions)
• Identity verification documents (as part of the KYC process, where required)

Automatically Collected Information:

• IP Address & Device Type
• Browser Information & Operating System
• Platform activity logs (betting history, login times)
• Cookies & Time Spent on Site

Baji live99 uses the collected information for the following purposes:

• Account Management: To verify logins, facilitate password recovery, and keep your account secure.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To promptly resolve your questions, complaints, or issues.
• Fraud Prevention: To detect suspicious activity and protect your account.
• Personalized Experience: To suggest games and offers tailored to your preferences.
• Legal Obligations: To meet the requirements of regulatory authorities.

Baji live99 stores your information on secure servers. How long your data is retained depends on its type and applicable legal requirements:

• Account Information: For the duration the account is active and up to 5 years after closure for legal compliance.
• Transaction records: 5–7 years, in accordance with financial regulatory requirements.
• Customer support conversations: 1 year after the issue is resolved.
• Cookie Data: Typically retained for 30 days to 1 year.

Baji live99 does not generally share your information with third parties. However, limited data sharing may occur in the following circumstances to facilitate service delivery:

• Payment Providers: Solely to process transactions with bKash, Nagad, or your bank.
• Game Software Providers: Required for game operations in partnership with Evolution Gaming or Pragmatic Play.
• Legal Authorities: To government authorities when required by court order or legal obligation.
• Anti-Fraud Organizations: On suspicion of money laundering or fraud.

All partners with whom information is shared are also required to comply with privacy agreements that meet our standards. They may only use the information for specified purposes.

Baji live99 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Used to maintain active login sessions and verify security. Disabling these cookies may cause parts of the site to stop working correctly.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which pages are most visited – this data is used to improve the site.

As a registered member of baji live99, you have the following rights regarding your personal information:

• Right to Access: You may request to view any information we hold about you.
• Right to Rectification: You can request a correction if any of your information is inaccurate.
• Right to Erasure: Your information will be deleted unless we are required to retain it by law.
• Right to Restrict Processing: You can object to your information being used for specific purposes.
• Right to Data Portability: You can request a copy of your data in a readable, portable format.

Baji live99 is strictly for users aged 18 and above. We do not knowingly collect information from any minor.

If a minor accidentally creates an account and we are notified, that account will be immediately closed and all associated data will be permanently deleted.

To protect your information, baji live99 has put in place multiple layers of security:

• All data is encrypted using 256-bit TLS/SSL protocols.
• Data stored on our servers is protected with AES-256 encryption.
• You have the option to enable two-factor authentication (2FA) on your account.
• Instant alerts are sent for any suspicious login attempts.
• Regular security audits and vulnerability assessments are conducted.
• Staff access to data is strictly controlled and logged.

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us. The baji live99 privacy team is always ready to help.

We typically respond within 24–48 hours. For urgent matters, contact us via live chat for an immediate response.